Highly skilled in JIRA, ITSM, Jira Service management tool/Service desk, Confluence, Opsgenie, JIRA Automation, JIRA integrations and admin, Release and versions planning, Agile and agile methodologies, Scrum/Kanban, Excel automation, training, and coaching.
I was fortunate to be able to establish the E2E engineering process at my present organisation, where our primary focus has always been on on-time project tracking and delivery.
I’ve worked to enhance all facets of project planning, tracking, and delivery within a specified timeframe and budget. As an individual contributor and as a manager for my team of 12+8 persons, I managed risk assessment, mitigation, and resolution to minimise the impact on project success.
Previously, I worked as an IT professional as a Senior Consultant, Quality Lead, and Scrum Master, where I learned the value of agile methodologies and frameworks such as Scrum, Kanban, Capacity Planning, and Resource Bandwidth matrix. Developed standard operating procedures and training manuals for projects requiring multi-departmental collaboration and the management of severely stressful situations.
My leadership abilities, communication abilities, and problem-solving abilities were continually challenged.
I’ve led numerous fascinating initiatives over the previous 12 years, including idea implementation, certification training, and live site launches, all with an extremely lean workforce.
I’m open to discussions about opportunities in the products or projects industries that will allow me to broaden my expertise base and continue my learning curve. I hope this information helps you have a better understanding of why I am the best candidate for this position at your firm.
Walgreens (AllianceRx), T-Mobile, NASA (STScI), the National Governors Association (NGA), Pure Growth, Niti Aayog, First Data, Honeywell, Airtel Africa (KYC), RPA (Microsoft), the American Association of Retired Persons (AARP), GlaxoSmithKline (GSK), and HDFC (>5 projects)
Favorite Quote – A discipleship process has the potential to transform everything!!